Policy

Refund/return policy: All sales are final. No exceptions!

Cancellations are only accepted within 24 hours of purchase date.

Lost/ stolen packages:
All orders will receive a tracking number, so we are not responsible for any lost packages. Your order will NOT be replaced.

Shipping:

PLEASE NOTE SHIPPING IS DELAYED FOR ALL HAIR ORDERS DUE TO PANDEMIC.  PLEASE ALLOW 10-15 BUSINESS DAYS NOT INCLUDING WEEKENDS AND HOLIDAYS FOR YOUR PACKAGE TO ARRIVE..

FOR MINK LASHES/EYELINER PENS AND SUNGLASSES:

ORDER WILL SHIPPING NEXT BUSINESS DAY.  

Hair Care: 

Wash your hair once or twice weekly using sulfate-free shampoo

Sulfate in products will strip hair of natural oils, so therefore its vital that you use a NO sulfate shampoo to avoid drying of your hair. 

Let your hair air dry after washing. 

Using alcohol-free styling products is highly recommended.